Return & Refund Policy
Effective Date: September 10, 2026
At Precifit Services, we want customers to be satisfied with their gifts and souvenirs. Because products may vary in nature, returns and refunds are handled based on the condition of the item and the circumstances surrounding the purchase.
Damaged or Incorrect Items
If you receive an item that is damaged, defective, or different from what was agreed upon, please contact Precifit Services as soon as possible with details of the issue. We may request photographs or other information to help assess the situation.
Where a return or replacement is approved, we will provide instructions for completing the process.
Change of Mind
Returns for items that are no longer wanted may be subject to approval and the specific circumstances of the purchase. Customers should contact us before sending any item back.
Personalized or Customized Items
Where customized or personalized products are offered, they may not be eligible for return or refund where the item was produced correctly according to the customer’s approved specifications.
Refunds
If a refund is approved, the applicable refund amount and method will be communicated to the customer. Processing times may vary depending on the payment method used.
Return Conditions
Items approved for return should generally be unused and in their original condition and packaging unless the issue involves damage or a defect.
Contact Us
For return or refund enquiries, contact:
Precifit Services
42, Moleye Street, Alagomeji, Lagos, Nigeria
Email: present@precifitservices.com
Please contact us before returning any product so that we can provide the appropriate instructions.
